Everything changes and improves, and the Windows operating system (OS) is no exception. Updates appear daily to speed up work and improve the interface, but sometimes installation fails. But this is not the only reason for error 0x80070002. Let's consider the main issues associated with its appearance and methods of correction.
What does error code 0x80070002 mean?
Error 0x80070002 indicates a Windows system failure that could occur in the following cases:
- When updating the system.
- When installing Windows.
- When restoring the OS.
- While the Diagnostic Wizard is running.
- In other cases. This could be a change in security provider, a change in drive letter, missing files during backup, incorrect copying and transfer of files, failure of a replica of various services, restoring from a full backup, the presence of viruses, malfunction of anti-virus programs, errors in loading services, executing commands, after updates to various programs and drivers, failures during array merge operations in the Forefront Gateway, importing settings, launching applications, installing components, activation failure in various variations, incorrect operation when starting the console, task manager operation, etc.
It is impossible to give all the reasons for the appearance of error code 0x80070002, of which there are more than 5 thousand. They can occur in different versions of Windows, with different user actions.
Most often, the error occurs during a Windows update. As a result, a system window appears with a message about the problem.
By the way, during a failure, error 0x80070003 may appear, which is practically no different from 0x80070002.
The system window notifies you of an error during installation of the update package. Windows update fails
An unexpected failure may occur due to the missing files in the update package received from the Microsoft server.
Sometimes error 0x80070002 appears even when the installation package is completely downloaded to the computer and the files are extracted.
How to fix
Error code 0x80070002 can be corrected both automatically and manually. Let's look at the main methods. All versions of Windows use the same approach, but there are some nuances. Examples with image demonstrations are provided for Windows 8.1. Differences, if any, are explained for other OS versions.
Note! All actions must be performed in administrator mode. Starting with Windows 8, this mode is hidden, so you need to enable it. To do this, type the Win+R combination on your keyboard, enter lusrmgr.msc and press Enter, then select “Users -> Administrator -> Properties”, uncheck the checkbox for disabling the administrator account, save the settings and restart the computer. After launch, select administrator mode. In Windows XP, the administrative account is enabled initially during system installation.
Automatic correction
The easiest way to resolve error code 0x80070002 is to use utilities that allow you to diagnose and automatically resolve errors in the Windows Update service built into the operating system.
Download and then run the utility appropriate for your OS version from the support page https://support.microsoft.com/ru-ru/kb/910336. There are solutions for all versions of Windows starting from XP, but for the latest, tenth, such software has not yet been developed. The launched utility will correct all errors and eliminate error 0x80070002.
Stop or restart the Windows Update service
Stop or restart the Windows XP Update service Removing installed updates
Removing installed Windows XP updates Deleting temporary files
Opening the hard drive partition window Using the DISM utility
This method involves using the built-in DISM.exe utility and is valid for versions of Windows 8, 8.1, 10:
- open a command prompt in administrator mode;
Opening a Command Prompt - Type the command DISM.exe /Online /Cleanup-image /Restorehealth with a space before each slash and press Enter.
Entering a command in administrator mode Note! This option may not work if the Windows Update service is damaged. In this case, instead of the previous command, enter DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess, where instead of C:\RepairSource\Windows enter the path to the disk with the Windows installation distribution or to the recovery flash drive , then press Enter. Next, enter the final command sfc /scannow and press Enter. The recovery operation lasts about 15 minutes.
Checking the system's readiness for update
This method works for versions of Windows 7, Vista and involves the use of special utilities:
Restoring Windows Update Service An effective way to fix error code 0x80070002 when updating Windows (video)
Error code 0x80070002 occurs when installing Windows
Installation failure may occur due to missing or damaged files on the boot disk or flash drive, as well as a low-quality installation disk image.
How to fix
- If possible, replace the boot disk or flash drive and install the system again.
- Download the installation disk image again and try the installation again.
- Copy the Windows installation image at slow speed onto a boot disk or flash drive and install the OS.
- Before installing from an image, check the system using the diagnostic wizard.
Error when restoring Windows
Recovery fails when the system does not find the required files during this process.
How to fix
- Start recovery from the boot disk, choosing at the initial stage not installation, but system recovery. After the system has been restored, you can restore again to the previously selected point.
- Test your system using the Diagnostic Wizard.
Windows Diagnostics and Troubleshooting Wizard fails
This failure can occur when system components, drivers, or programs are damaged.
The wizard is used in all operating systems starting from XP, with the exception of Windows 10. The utility is launched directly from the technical support page https://support.microsoft.com/ru-ru/mats/windows_file_and_folder_diag, after which it begins searching for problems that arise when emptying the recycle bin, renaming, moving, copying or deleting files, and correcting them.
You can also run the built-in troubleshooting wizard on all OSes except XP. To do this, go to the “Control Panel” and select “Troubleshooting”; for Windows7 this is “Diagnostics of problems”. On the tab that opens, when you go sequentially through the menu items, you can diagnose and correct violations in the operation of programs, hardware, system and security, as well as the network (Windows diagnostics system networking).
How to fix
If a failure occurs while running the Diagnostics and Troubleshooting Wizard and a window pops up with error code 0x80070002, then perform a clean boot of Windows, and then check the components for damage.
Clean boot
A clean boot starts the system with the minimum required set of drivers and programs. This is done to eliminate conflicts that arise after installing, updating, or launching programs in Windows. Let's look at the example of Windows 8.
- Move the mouse cursor to the upper right edge of the desktop to open the right menu bar. Here, select the Search tab.
Open the side menu and select the search tab - Type msconfig in the search bar and press Enter.
Entering the msconfig command - In the window that opens, double-click to open the msconfig utility.
- Select “Services” from the menu, check the “Do not display Microsoft services” checkbox and click “Disable all”.
Disable Windows system services - Go to the “Startup” menu item and click on the “Open task manager” link.
Opening Windows Task Manager - The window that opens will contain a list of programs that start automatically along with Windows. Activate each of them with a left click and then disable them.
Disabling autorun programs - After closing Task Manager, close the System Configuration window and restart your computer in Administrator mode.
Saving settings - You can disable system services and startup even easier. To do this, in the configuration settings in the “General” menu, select the “Selective startup” option, uncheck the boxes for loading system services and startup items, click “OK” and restart the computer in administrator mode.
Selecting Windows Selective Start Option - For Windows XP, 7 and Vista, the steps are similar. The only difference is that to open a window with configuration settings, just select “Start -> Run”, enter msconfig and click “OK”.
Opening the msconfig.exe utility - In the future, to disable the “clean” boot mode, you will need to select the normal startup option in the configuration window in the “General” menu and click “OK”.
Selecting the normal Windows startup option Checking components
After choosing a “clean” boot of the system and running it in administrator mode, you need to check the integrity of Windows components.
If the utility fails to eliminate detected damage to system files, they will need to be replaced with working versions manually. At the end of the scan, all cached copies of damaged files will be located in the C:\Windows\System32\dllcache folder, where C is the drive with the installed OS. You can find undamaged replacement files on your Windows boot disk or on the Internet.
In other versions of Windows, to open the command prompt, click “Start -> All Programs -> Accessories -> Command Prompt”. After that, enter sfc /scannow as indicated above.
Error code 0x80070002 occurs in other cases
We looked at the main causes of the error. In other cases, which do not occur so often, you can use system restoration to an earlier state, for which select “Restore” in the control panel.
In Windows XP, to restore you need to click “Start -> All Programs -> Accessories -> System Tools -> System Restore”.
If recovery does not help, then use the built-in Windows troubleshooting wizard or a utility from the Microsoft website.
Error code 0x80070002 may indicate various problems in the system, most of which you can easily fix by following the instructions. The system will stabilize and start working without failures or delays. Good luck!
As you know, starting with the version of Windows XP, Microsoft has been constantly releasing so-called system updates and service packs. However, it is worth noting that for some reason the update error occurs in Windows 7 much more often than in other operating systems. We’ll figure out what to do about it now.
Why does Windows 7 need an update?
If the error repeats over and over again, the reason for its occurrence may be that the file itself responsible for starting the update process is damaged. In this case, you need to perform a deep scan with any anti-virus software, or it is better to use utilities with the general name Rescue Disc, which are launched before the system starts from the optical media.
Firewall and Antivirus Issues
An equally common situation, when in Windows 7 an update error appears even after all of the above steps, is a process conflict hidden from the user’s eyes with the standard antivirus or firewall.
It is clear that the update program contacts a reliable source (in this case, directly to Microsoft resources), so before starting the update process they can be disabled for a while, but only if a preliminary scan has shown the absence of viruses and threats.
Error after updating Windows 7
Now directly about the most common mistakes, not counting what was described above. Windows 7 update error codes are a fairly large database; let's look at the three most frequently encountered ones.
Error 643 is due to the inability to update the Microsoft .NET Framework. Other components of the system can be updated, but it is its update that causes the error. You just need to remove it from the system and install it again, after downloading the latest version from the official Microsoft website. By the way, regarding uninstallation, it is better not to use standard tools from the Programs and Features menu. In this case, advanced uninstallers are useful, removing absolutely all residual files and system registry key entries from the system.
One of the most powerful programs of this type is the iObit Uninstaller utility, which has a special Forced Uninstall mode.
No less common is error code 800b0100. In this situation, the most acceptable solution would be to use automatic problem fixers such as Fix It or System Update Readiness Tool. In most cases, they are able to fix problems automatically, even without user intervention.
But the biggest headache for many users is error code 0xc0000005. It appears after updates are installed on the system. Typically, this type of error is caused by updates in the form of packages KB2859537 and KB2872339. Removing them allows you to get rid of annoying errors.
The easiest way is to type wusa.exe /uninstall /kb:2859537 on the command line or the same thing, but only for the KB2872339 package (of course, you must log in as an administrator). If this does not help, you will have to use the update log, in which all packages should be sorted by date. Most likely, some recent update is causing the crashes. Now you need to remove the packages one by one, restarting the computer each time until the error disappears (you can use the same command line). When the problem is resolved, you can reinstall the updates manually, but exclude the problematic packages from the list.
Yesterday at work I installed a new computer and when I turned it off, the update started and I didn’t have time to wait until all 73 packages were installed and I stupidly turned it off (I know that you can’t do that, but circumstances and time constraints dictated other conditions and I crossed my fingers and Hoping for the Russian “AVOS”, he took this risky step).
When I turned on the computer, it started without problems, some updates were delivered, then there were a couple of reboots, and the next time I searched for updates and installed this window popped up with an error:
Code 80073712 An unknown Windows Update error occurred
Reason for error 80073712
When I forced the computer to shut down while installing an update, I damaged the component store Windows Update and therefore now not a single update will be installed on the computer.
PS (under no circumstances rely on the chance and don’t turn off the computer when updates are being installed, because I still got off lightly, but I could have completely ruined the system and had to restore or reinstall it all)
Solutions and solutions 80073712
Ways to solve this error with code 80073712 quite a lot and I will try to describe them all. But I will describe the easiest and 100% solution that will cure this error at the very end of the article.
Options for fixing error 80073712:
- Option from Microsoft ( I described it, but it’s better not to use it)
- DISM
- SoftwareDistribution
- Checking file integrity
- Microsoft's System Update Readiness Tool KB947821
Option from Microsoft (1 option)
I’ll say right away that I don’t recommend using this method right away, but only if nothing else has helped!
Click the Start button and type Drive:\setup.exe into the search box, where Drive is the drive letter of your computer's DVD drive (for example, D:\setup.exe).
In the Programs list, select Setup.exe.
Close all programs and restart your computer.
Insert the Windows DVD into the appropriate drive on your computer. Wait for the installation program to start. If the installation does not start automatically, follow these steps:
Click the Install button.
Select an option Connect to the Internet to get the latest installer updates (recommended).
When prompted, provide your Windows product key.
In the window Select installation type click Update.
Once the installation is complete, restart your computer, and then open Windows Update.
Option from Microsoft using the utility DISM (2 option)
This method is very good, but I only used it a couple of times!
- Administrator
At the command prompt, enter the following commands. Press ENTER after each command:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Restart your computer
Run Windows Update again.
Deleting an update store SoftwareDistribution (Option 3)
I would classify this method as radical, but in reality it almost always works
Checking file integrity (option 4)
This command is like an aspirin tablet for a person, if you have a headache, take it first
- Open command prompt under Administrator
- cmd >sfc /SCANNOW
- Launching Windows Update
- Perhaps this option will help you too!
Tool for checking system readiness for update from Microsoft KB947821 (option 5)
This method is the most reliable and will solve your problem 100%, but if it doesn’t help, then try point by point from the second option and everything will work out for you, and if not, then write to me and we’ll figure out this problem together
- go to the Microsoft website and download the package for your system
- Install and reboot the computer
- Enjoy life
PS if joy didn’t work out, then try the second option and the bottom!
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If an unknown error appears when updating Windows 7 and even in the new Windows 10 Code 800B0100, then usually after this the Update Center will no longer work until you eliminate it. However, no clear reasons for the problem could be found. The only likely reason why error 800b0100 appears when updating the OS is a damaged file that was loaded by the Windows Update service and for some reason did not load or was not loaded completely. Restarting the computer usually does not bring any results. What to do in this case?
Method 1
First, you can try to force Windows to download the update files again. To do this, launch the command line with Administrator rights and enter the following commands one by one:
Net stop wuauserv cd %systemroot% ren SoftwareDistribution SoftwareDistribution.old net start wuauserv
What have we done? Stopped the Windows Update service, went to the Windows folder and renamed the folder SoftwareDistribution V SoftwareDistribution.old. After that, we started the update service again.
Now you need to search for and install system updates again.
Method 2
If the proposed solution does not help, then download a special diagnostic program from here and run it.
The utility should check the operation of the Update Center, find the error and fix it. As a rule, it helps in 75% of cases when error code 800b0100 appears when updating Windows.
Method 3
If none of the proposed solutions worked, then launch the Windows command line again and execute the commands one by one:
DISM.exe /Online /Cleanup-image /Restorehealth sfc /scannow
It will look something like this:
Let me explain what we did. First, a system for serving and managing deployment images DISM will check and fix system failures using the Windows Update service. And then a full scan and restoration of system files will be carried out using the second command. As soon as it works, you need to start the Update Center again. Error 800b0100 should no longer appear.
Note:
If the DISM utility throws an error when executing a command, this means that it cannot fix the problem automatically. In this case, you will need to find and download the original Windows installation image, write it to a disk or flash drive so that the operating system can see it. After this, in the command line with administrator rights, you need to run the command:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:E:\RepairSource\Windows /LimitAccess
Here's the key /Source specifies the path to the \RepairSource\Windows folder on the installation disk. For me this is drive E:\, you may have a different letter - be sure to take this point into account!
- Video adapter: error code 43 - how to fix...
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When you try to install updates in Windows 7, error 643 (error 643 windows update) or “0x80070643”, “0x643” may appear.
Error code 643 refers to an update to the NET Framework - a common language framework that is suitable for different programming languages.
This may occur when registering the MSI software - damage may occur during download. To resolve this error, try restoring the MSI update using .
Pay special attention to the Microsoft Fix It utility Microsoft Fix It 50123. If the tips in the link above did not solve the problem of error 643, try what is described below.
Fixing error 643 with NET Framework repair
To fix error 643 in Windows 7 by repairing the NET Framework, first close all applications.
Then find and click on NETFramework installed on your computer (select it).
After that, click delete/edit at the top. Wait a few seconds and in the window that appears, check the box next to the line (if not) restore the original state - click next below and do what the wizard instructs you to do.
After the repair is complete, click “finish”, restart your computer, go to Windows Update and start searching for and installing the latest updates again.
Another way to resolve error 643 windows update
As written above, error code 643 applies to NET Framework 1.1, 2.0, 3.0, 3.5, 4, 4.5 - therefore, one of the fixes is to remove this platform completely, I repeat, completely and install it again, only in manual mode.
You can remove it completely or use the free utility dotnetfx cleanup tool.
When the Framework is removed, restart your computer, download from the Microsoft website and install all the following components (1.1, 2.0, 3.0, 3.5, 4, 4.5) of the remote platform. After installation, reboot the computer.
That's all. You know what code 643 means, but I think you can fix this problem with the help of this material. Good luck.
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